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Those in corporate communications environments know that there are clear differences between customers and internal stakeholders like staff, management, suppliers and contractors. Recently, I was asked to explain the difference between members and internal stakeholders. A good question — one … Continue reading
A perfect storm.
Debate is heating up on the subject of oil sands development in Alberta. Both sides are claiming their science is valid. What are the options from a PR perspective? Continue reading
One recent challenge of my last job was to find ways to communicate complex ideas to several small First Nations communities. While the legal obligations for governments and business to consult with First Nations people are increasing, in many ways … Continue reading