Category Archives: Employee relations

Being the boss in the 21st Century


How we define leadership is definitely changing, but there’s room for almost anyone at the top — depending on the situation. Continue reading

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Posted in Employee relations, Leadership | 2 Comments

What’s the difference between members and internal stakeholders?


Those in corporate communications environments know that there are clear differences between customers and internal stakeholders like staff, management, suppliers and contractors. ´╗┐Recently, I was asked to explain the difference between members and internal stakeholders. A good question — one … Continue reading

Posted in Employee relations, Issues Management, Stakeholder Relations | Tagged , | Leave a comment

The risk of spin


Don’t risk it! Reputation is the gold standard in government or business. Continue reading

Posted in communications planning, Crisis Communications, Employee relations, Issues Management, public relations, Reputation Management, risk analysis, Social Media, Stakeholder Relations | Leave a comment

LEAD – four tips for delivering bad news


Many people have heard that it’s our reaction to bad news that causes stress, but the way it is delivered also has a big impact on the those affected. And since most managers or businesses will have to deliver it … Continue reading

Posted in Employee relations, Stakeholder Relations | Leave a comment